Terms & Conditions

General
The Terms & Conditions, T&C hereafter, mentioned on this website are expected to consider the basis of your usage in placing your orders and purchasing them from our website. It is also expected that your purchase of order is a reflection of your full understanding and acceptance of the T&Cs mentioned on the website.

The Vendors
The online vendor of the merchandises is kapadaa.com, incorporated as Labiz & Bryan Fashion Pvt. Ltd. in the companies house of Nepal. The registered address of the company is Kathmandu – 11, Tripureshwor, Nepal and official location of the company is Lalitpur – 5, Manbhawan. The company registration number of the company is 605930234.

Orders
The product exhibited on the webpage is for the purpose of inviting you to purchase them and your order gets completed only when you complete all the purchase procedures as instructed. Our payment method is a fully 3D Secured online payment mode with your debit or credit card, eSewa, PayPal or Cash On Delivery (COD). All the products are subject of availability in the stocks. However, we always intend to inform you of this prior to your purchase. If you have paid for the goods that are not available, a full refund will be given after mutual communication and agreement. The formation of a contract comes instantly into play between you and Labiz and Bryan Fashion Limited after your purchased orders get dispatched. Exceptions, however, may apply in case of your order has already been personalized to suit your need in terms of size and alterations & the cancellation may be rejected. Other exceptions can be precisely read on the Refund Policy.

Products
It is our motive that we sell what we show and say on the website. Hence, every possible care is taken into consideration to describe the goods as precisely and accurately as possible. However, the colours and designs may vary & are not guaranteed 100% due to the photographic lenses & lighting. We advise you wash the product separately, preferably dry clean, and also the embroidery and colours might slightly differ from what it appears on the website after continuous usage and washes.

Cancellation

We are glad to assure you that it is your right to cancel any or all the orders you have placed except those that you have ordered to personalize for you according to your size specification and alteration. For the cancellations made before the orders are dispatched, an email to cancellations@kapadaa.com is recommended or alternatively contact us instantly via phone, Live Chat (highly recommended) or other links mentioned on our website. However, if the cancellations are made after the order dispatch, you are referred to Refund Policy for detail instructions.

We at kapadaa.com aim to process your order as soon as possible, possibly same day or the next day, and we are dependent on very reliable courier services. Profitability is not an objective from our delivery service category but it is an entirely indispensable part of our effecient customer service strategy. They are as simple as they are summarised in the table below, which depends on the recipient’s geographical location. The delivery will be aimed at earliest convenient, however, please allow us the maximum delivery time as mentioned.